Investigation and analysis of the difference between the nursing needs of adult burn patients and nurses′ cognition
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摘要: 目的 探讨烧伤患者护理需求与护士认知之间的差异,以调整护理服务行为,提高护理质量。 方法 采取便利抽样法抽取解放军第一八〇医院烧伤科2017年1—9月收治的400例烧伤住院患者,采取整群抽样法抽取该科室的38名护士,于患者出院当天或前一天出院宣教后,采用自行设计的问卷调查患者住院期间的护理需求。比较患者在护理需求总体程度以及具体维度上与护士的认知差异,统计患者护理需求高于护士认知且差异有统计学意义的护理需求条目,统计患者与护士认为最重要的5项护理需求条目并对比是否一致。对数据行独立样本
t 检验。 结果 患者、护士问卷有效回收率分别为94.8%(379/400)、100.0%(38/38)。患者的护理需求总分为(3.9±0.4)分,与护士对患者护理需求的认知总分(4.1±0.5)分相近(t =1.611,P >0.05)。患者生理需求、自尊需求维度得分分别为(4.0±0.6)、(3.9±0.6)分,明显低于护士的(4.2±0.4)、(4.3±0.5)分(t =-2.476、-4.160,P <0.05或P <0.01);患者的安全需求、爱与归属需求、自我实现需求维度得分与护士相近(t =0.228、1.356、-1.010,P >0.05)。患者在介绍同室患友、检查时有医务人员陪同、休闲娱乐活动、护士理论和操作熟练、抗瘢痕锻炼指导、药物知识宣教这几项护理需求条目的得分分别为(4.2±0.9)、(3.3±1.2)、(4.2±0.9)、(4.5±0.7)、(4.2±0.9)、(4.0±1.0)分,均明显高于护士的(3.5±0.9)、(2.7±1.0)、(3.5±1.3)、(4.1±0.8)、(3.8±1.0)、(3.6±0.9)分(t =4.147、3.515、3.374、3.282、2.546、2.265,P <0.05或P <0.01)。患者与护士认为最重要的5项护理需求条目分别为疼痛护理、护士理论和操作熟练、对患者一视同仁、出院宣教、及时巡视病房与保护隐私、疼痛护理、介绍医务人员、介绍安全事项、得到每日费用清单,仅有疼痛护理这一项相同。 结论 烧伤患者和护士在护理需求维度和条目方面及对最重要的护理需求条目的认知均存在一定差异。护理人员应针对认知不足的护理服务项目进行重点改进,调整服务供给,满足患者合理的需求,提高患者对护理的满意度。Abstract: Objective To explore the difference between the nursing needs of burn patients and nurses′ cognition in order to adjust the nursing service behavior and improve the nursing quality. Methods The convenience sampling method was adopted to select 400 burn inpatients admitted to the Department of Burns of the 180th Hospital of the People′s Liberation Army from January to September 2017, and 38 nurses from the same department were selected by cluster sampling method. On the day of or the day before hospital discharge after instruction to discharging patients, the self-designed questionnaire was adopted to investigate the nursing needs of patients during hospitalization. The cognitive differences between patients and nurses in the overall level and specific dimensions of nursing needs were compared, and items of the nursing needs of patients which were higher than the cognition of nurses with statistically significant differences were recorded. The five most important nursing needs items considered by both patients and nurses were recorded and compared. Data were processed with independent samplet test. Results The effective recovery rates of questionnaire for patients and nurses were 94.8% (379/400) and 100.0% (38/38), respectively. The total score of patients′ nursing needs was (3.9±0.4) points, which was similar to (4.1±0.5) points of nurses′ cognition of patients′ nursing needs (t =1.611,P >0.05). The scores of patients′ physiological needs and self-esteem needs dimensions were (4.0±0.6) and (3.9±0.6) points, respectively, significantly lower than (4.2±0.4) and (4.3±0.5) points of nurses (t =-2.476, -4.160,P <0.05 orP <0.01). The scores of patients′ safety needs, love and belonging needs, and self-realization needs dimensions were similar to those of nurses (t =0.228, 1.356, -1.010,P >0.05). The scores of the patients in nursing needs items of the introduction of patients in the same room, medical staff accompanying them during the examination, leisure and recreational activities, the theoretical and technical proficiency of nurses, the guidance of anti-scar exercise, and the propaganda of drug knowledge were respectively (4.2±0.9), (3.3±1.2), (4.2±0.9), (4.5±0.7), (4.2±0.9), and (4.0±1.0) points, significantly higher than (3.5±0.9), (2.7±1.0), (3.5±1.3), (4.1±0.8), (3.8±1.0), and (3.6±0.9) points of the nurses (t =4.147, 3.515, 3.374, 3.282, 2.546, 2.265,P <0.05 orP <0.01). The five most important items for patients and nurses were pain nursing, the theoretical and technical proficiency of nurses, treating patients equally, instruction to discharging patients, timely visiting wards and privacy protection, pain nursing, introduction of medical staff, introduction of safety issues, getting the daily expenses listing, respectively. Only pain nursing was the same between patients and nurses. Conclusions There are some differences between burn patients and nurses in the dimensions and items of nursing needs and the most important items of nursing needs. Nursing staff should focus on improving the nursing service items with insufficient cognition, adjusting the service supply, meeting the reasonable needs of patients, and improving the nursing satisfaction of patients.-
Key words:
- Burns /
- Nursing assessment /
- Nurses /
- Cognition /
- Patients
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